Support Center

We'll sort it out

support@devit.software

If you're using our products and need assistance, you're in the right place. Our support team is ready to help.

This page is dedicated to users of our in-house products.
If you're looking to start a project, or discuss a new idea, please visit our contact page to get in touch with our team.

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Reach out via live chat or phone for quick help

Prefer to talk? Call us

+1 (929) 237-1255

Book a call

Book a time that works best for you, and we'll walk you through everything in real time — with screen sharing and hands-on setup help included!

[email protected]

Help & FAQs

Quick answers to help you get started with our apps.

  • Visit our for help, live chat, and guides.

Our products are built on years of hands-on experience in developing e-commerce solutions for clients worldwide. We’ve successfully delivered numerous projects and earned the trust of many satisfied partners. Along with reliable and well-crafted apps, we provide 24/7 support to ensure you always have the help you need.

Simply install the app and follow the onboarding steps provided right after installation. If you need any assistance, our support team is available 24/7 and always ready to help. You can also for a personalized demo and guidance from our support managers.

Our apps typically offer paid plans. You can review detailed pricing and features on the app listing or individual app pages. Each app also includes a free trial period, so you can explore its functionality before committing to a subscription.

Yes, our apps are partner-friendly and can be used for free while your store is in development mode. Once your store goes live, the subscription is canceled, and you’ll need to select a new plan to continue using the app.

Yes, you can upgrade or downgrade your plan at any time. On the Plans page just choose the option that fits your needs best. If you wish to cancel your subscription, simply remove the app from your store.

No, our applications are designed to be intuitive and easy to use, so no technical background is required. At the same time, we offer advanced features for users who need more flexibility and control. If you ever need assistance, our support team is always available and ready to help.

Feel free to reach out to us. We’ll be happy to discuss your requirements and explore the possibilities of implementing new features.

Yes, we offer permanent discounts for annual subscriptions. We also provide custom discounts for users managing multiple stores or using several of our apps. Additionally, you’re always welcome to contact our support team - we’ll be happy to review your case and see what we can offer.

Yes, we offer refunds for unused time. For more details, please refer to our Terms of use.

Your data is highly secure. We follow industry best practices, including encryption and strict access controls, to ensure your information is protected at all times. We also never transfer information to third-party services. For more details, please refer to our Privacy policy.

If you experience any issues, please contact us at [email protected]. Our team will be happy to assist you and resolve the problem as quickly as possible.

Our support managers work 24/7 and you can contact them anytime through whichever channel works best for you: , [email protected], .

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