"BP Cookie Rewards"

Encourage loyalty from Butter Pecan Bakeshop’s customers with points and rewards for buying cookies.

About

BP Cookie Rewards is a public Shopify loyalty and referral app for Butter Pecan Bakeshop Franchising, a U.S.-based cookie franchise with both e-commerce and brick-and-mortar stores. The app helps strengthen customer loyalty through points, rewards, and referrals, offering a seamless experience across all franchise locations.

Client's Request

The client approached us to create a custom loyalty solution to replace their third-party system. They needed a program that would unify customer rewards across multiple stores, keeping the experience consistent online and in-store.

They requested:

Centralized loyalty program — all franchise stores connected to one system.
Integration with Shopify POS — customers can earn and redeem points anywhere.
Automated notifications — balance updates and reward redemption emails.
Referral tracking — rewarding existing customers for bringing new ones.
Flexible reward redemption — points can be used as store credit or coupons.

Here’s What We Did

To bring this idea to life, we developed a public Shopify app delivering a scalable and flexible loyalty ecosystem:

Centralized backend — synchronized loyalty data across multiple stores.
Omnichannel support — integrated with Shopify POS, Checkout, and Customer Accounts.
Admin dashboard — easy management of points, referrals, and redemptions.
Automated workflows — emails for point balances and reward redemption.
Modern tech stack — Remix, Liquid, PostgreSQL, and Prisma for performance and compatibility with the latest Shopify themes.

Here’s the Result

The loyalty app gave the client full control over their customer rewards, replacing a generic solution with a customized, scalable system. All franchise stores now operate under a single loyalty ecosystem, ensuring a smooth and consistent experience for every customer.

The program allows the brand to launch campaigns faster, track loyalty behavior in real time, and scale seamlessly as the franchise grows, highlighting expertise in complex Shopify applications with multi-store integrations.