"NovaRX"

NovaRX approached us with the need to streamline its patient intake and order fulfillment process. Their existing form builder tool was buggy and inefficient. They needed:

• A robust medical intake form: To collect patient information reliably and securely.
• Seamless integration with Health Warehouse: To automate order fulfillment.
• Connection with Beluga Health: A telehealth platform used for reviewing cases and issuing prescriptions.

We developed a custom Shopify app with a user-friendly interface accessible within the admin panel. It manages and visualizes the entire integration flow between NovaRX, Beluga, and Health Warehouse.

Here's what we implemented:

• Real-time integration monitoring: Tracks API interactions between the systems.
• Error handling and automation: Detects failed responses and automates order closure and refunding processes.
• Modular architecture: Built two dedicated modules for seamless communication with Beluga and Health Warehouse APIs.

With this custom app, NovaRX now manages its telemedicine process within a single, cohesive ecosystem. The form system became more reliable and secure, the order flow is fully automated, and the admin team now has full visibility into each stage of the customer journey. Our development significantly reduced manual work and minimized error rates, underlining our expertise in building tailored Shopify solutions for healthcare services.